Contact

Reaching the editorial and informational staff at Women's Health Authority involves understanding what types of inquiries the site handles, what information to include for an efficient response, and what realistic timelines apply. This page covers the contact channels available, the geographic scope of the site's reference content, guidance on structuring a message, and expected response windows. Women's Health Authority publishes reference-grade health information aligned with standards from agencies including the U.S. Department of Health and Human Services (HHS) and the Office on Women's Health (OWH); it does not provide clinical consultations, diagnoses, or treatment recommendations.

How to reach this office

Correspondence directed to Women's Health Authority falls into two broad categories: editorial and content inquiries and administrative or operational inquiries. These are handled through separate workflows to ensure routing accuracy.

Editorial inquiries — including corrections to published health information, requests for source clarification, and feedback on factual accuracy — are directed to the editorial team through the site's dedicated contact form. Because the site's content is benchmarked against named federal frameworks such as the HHS Healthy People 2030 initiative and clinical guidance published by the National Institutes of Health (NIH), accuracy feedback is treated as a priority queue item.

Administrative inquiries — including partnership, licensing, or republication requests — are routed through a separate operational contact path indicated on the contact form.

The two channel types differ in the following key dimensions:

1. Routing destination — Editorial messages go to a content review queue; administrative messages go to an operations queue.
2. Response priority — Factual correction requests receive expedited review within 3 business days; administrative requests are processed within 10 business days.
3. Documentation required — Editorial corrections require a cited source; administrative requests require organizational identification.

No channel at this site constitutes a medical helpline. For urgent health concerns, the SAMHSA National Helpline (1-800-662-4357) and the HHS Office on Women's Health Helpline (1-800-994-9662) provide direct, confidential human support.

Service area covered

Women's Health Authority publishes reference content under a national U.S. scope. The site's informational framework draws on federal regulatory and clinical standards that apply across all 50 states, including guidelines from the Centers for Disease Control and Prevention (CDC), the Food and Drug Administration (FDA), and the U.S. Preventive Services Task Force (USPSTF).

State-level regulatory variation — for example, the differing coverage mandates across states under the Affordable Care Act's Essential Health Benefits framework (45 CFR § 156.110) — is addressed within relevant topic pages rather than through contact-based guidance. The finding-a-womens-health-specialist page and the womens-health-insurance-and-coverage page cover geographic and coverage variation in structured reference format.

International readers may access and reference the published content, but regulatory framing is specific to U.S. federal and state frameworks. Content sourced from non-U.S. bodies — such as the World Health Organization (WHO) or the European Medicines Agency (EMA) — is identified by attribution at the point of use.

What to include in your message

Message completeness directly determines routing accuracy and response speed. A well-structured inquiry includes the following 5 components:

1. Inquiry type — Identify whether the message is an editorial correction, a factual clarification request, or an administrative matter.
2. Specific page reference — Include the full URL or page title of the content in question. Vague references to "an article on hormones" cannot be efficiently routed.
3. The specific claim or passage — Quote the exact sentence or figure being questioned or corrected. This eliminates back-and-forth requests for clarification.
4. Supporting source — For editorial corrections, name the public document, agency, or peer-reviewed publication that contradicts or updates the published claim. Accepted source types include federal agency publications, named clinical guidelines (e.g., ACOG Practice Bulletins), and indexed journal articles with DOI identifiers.
5. Contact information — Provide a valid email address. No personal health information should be included in any message; the site has no clinical data handling infrastructure and is not a HIPAA-covered entity under 45 CFR Part 160.

Messages that omit the specific page reference and supporting source account for the largest share of delayed or unresolved editorial inquiries.

Response expectations

Response timelines operate on business-day cycles, defined as Monday through Friday excluding U.S. federal holidays as published by the U.S. Office of Personnel Management (OPM).

Acknowledgment emails are sent automatically upon form submission. A received acknowledgment does not indicate that a response is forthcoming — it confirms only that the message entered the queue.

Submissions that include personal health details, symptoms, or requests for individualized medical guidance are not answered and are not retained. Those inquiries are redirected — within the automated acknowledgment — to appropriate federal resources including the Office on Women's Health and the NIH MedlinePlus health information portal, both of which maintain staffed information services.

Volume fluctuations during major public health calendar events — such as Cervical Health Awareness Month in January or Breast Cancer Awareness Month in October — may extend editorial response windows by 2 to 3 additional business days.

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